Communication Essential as Engineer what i deal with it
This scene was common in my workplace Before releasing the application, your client asks to add/ change new features. You have to meet your deadline. How do you handle this issue? Here is my action plan: Listen to my client. Repeat what they mentioned. Clarify that I have understood. Don’t comment immediately and defer to a later time. “Let me think about it and get back to you” Simple Signals: Listening Say more about that. What's going on? What do you think? How are things? Repeat what they mentioned. Paraphrasing: Just clarifying that we have understood. It helps to clarify So, For you, It’s important that… So you think that we should do it this way and ….. So it looks like you’ll be working on __ I’ll be doing__. How does that sound? So, you would like to see __. Is that right? Statement of intention : So that ___. May I ask a couple of questions to clarify what is needed in the report? So that __by _date_. Please let me know...